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Privacy Statement of Tutao GmbH

This Data Privacy Statement is provided in English for your convenience. Please note that in case of a dispute or discrepancy between the German Data Privacy Statement and the English translation, the German version shall prevail.

Status: July 14, 2015


We are responsible for the protection of your personal data and we take this responsibility very seriously. All basic customer data in Tutanota are encrypted end-to-end.

We are always at your disposal for any questions about privacy. We will be glad to answer your questions. Please contact us via email: datenschutz@tutao.de.

On our web pages and forms there is the opportunity to put in and transfer personal data (email addresses, names, addresses, phone numbers, etc.) to us. The input of these data takes place voluntarily.

We will not disclose your personal data including your email address to third parties categorically. There will be no sale of data.

Personal data

We collect, process and use your personal data confidentially and exclusively for the initiation and fulfillment of the contract as well as for billing purposes. Depending on the services ordered more data will be included at a later date (i.e. when ordering a storage expansion). All personal data is kept securely by us and thus protected from unauthorized access.

For the initiation of a contractual relationship and for using the free version of Tutanota, we collect

  • the newly registered email address

as inventory data.

For invoicing and VAT we collect for paid product variants

  • the domicile of the customer (country)
  • the invoicing address (for private users optional)
  • the VAT registration number (only for business customers of some countries)

as inventory data.

For the transaction of payments we collect depending on the chosen payment method the following payment data (=inventory data):

  • Banking details (account number and sort code and IBAN/BIC, if necessary bank name, account holder),
  • credit card data,
  • PayPal user name.

For the execution of direct debiting we will share your banking details with the authorized credit institution. For the execution of credit card payments your credit card information will only be saved at our payment service provider Braintree. The data disclosed this way shall only be used by the receiver to perform its definite task.

With the exception of payment data, we will not disclose your personal data including your email address to third parties. There will be no sale of data.

Period of data storage

The personal data shall be deleted no later than at the end of the calendar year following the year of the termination of the contract, unless specific reasons to the contrary apply in an individual case. In case a customer objected to the amount of the charged fees, the accounting data may be stored until the objections are terminally clarified. Furthermore, inventory data can be stored for up to two years if the handling of a complaint and other reasons require this for an orderly settlement of the contract. Moreover the deletion of inventory and billing data may be omitted provided that legal regulations or the prosecution of claims require this. Order-related data and the addresses associated with the order are stored in respect to tax, contract and commercial law retention periods and erased at the end of those periods.


Our websites tutanota.com and tutanota.de use so-called cookies, which are stored on your computer in order to make your visit to our website more attractive and to allow the use of certain functions. „Cookies“ are small text files that can be stored by a website locally in the memory of your Internet browser on the computer you are using. The cookies on our sites do not collect personal information about you or your use. You can delete cookies by clicking on the appropriate menu item in your internet browser or by deleting them on your hard drive. For details, refer to the help menu of your browser.


Insofar that you have given us your consent to process your personal data, we would like to point out that you can revoke your consent for the future at any time. Upon request we will inform you about the data we have stored about you free of charge. Please send a message with your request to datenschutz@tutao.de. In addition we are obliged to delete, to correct or to block the data stored about you upon request. Please also refer to the instructions under "Period of data storage."

Your trust is important to us. We are available at any time to answer your questions regarding the processing of your personal data. If you have any questions that are not answered by this Privacy Statement or if you wish to receive more information, please contact us at hello@tutao.de.