Tanácsok biztonságos e-mail szolgáltatásának használatához
A részletes Leírásunk felvilágosítja mindenről, amit tudnia kell a titkosított postaládájáról.
Tartalomjegyzék

Általános

Bejelentkezéssel, parancsikonokkal & fejléccel kapcsolatos információk

Tutanota login

  • Here you login to our mail client.
  • Please enter your full email address and password and click login.
  • If you tick 'Store password', your password will be stored in the browser for easier login. Only choose this option if you are using your own device.
  • Click on 'More' to see more options. 'Sign up' to register a new account and 'Switch color theme' to switch to the dark theme (shown in the screenshot above).
  • If you have saved your password, you will see two more options under 'More': 'Different account' to login with another Tutanota email address and 'Delete credentials' to delete the password you have previously saved in the browser.

Tutanota shortcuts

  • Tutanota supports lots of shortcuts. You can display all shortcuts available in any given section of Tutanota by pressing F1 (fn+F1). You can also use HTML shortcuts to design your mails such as Ctrl+b, Ctrl+i, Ctrl+u.
  • Show header info: You can show the mail header by pressing Ctrl+h.
  • Tutanota strips headers from emails sent to protect your privacy.
  • If the technical sender is different from the header info, Tutanota warns you about this. The differing sender information could be a sign that this mail is coming from a scammer.
Hogyan működik a kétlépcsős azonosítás (2FA) a Tutanota-nál?

It is not required to set up 2FA on your account, but it is recommended if you'd like the peace of mind that comes with the additional security.

Registering your second factor

You can connect your second factor with Tutanota in Settings -> Login. As admin you can setup second factors for your users in Settings -> User management.

Tutanota currently supports the following second factor types:

  • Security keys (U2F), e.g. Yubikey. U2F is currently supported by Chrome and Opera.
  • TOTP with an authenticator app such as Google Authenticator, Authy etc.
  • We plan to support more second factor types. Please let us know via social media which ones you prefer!

Second factors can be added by administrators and "normal" users, but removed only by admins.

Note: If you lose your second factor, you will no longer be able to login to your account. To prevent this, you can add multiple second factors and additionally note down the recovery code shown to you when adding a second factor.

Authenticating with your second factor

During login you have to authenticate with one of your second factors. Instead, you may also accept that session from another logged in client. If your browser does not support the second factor you had registered, you can only accept the session from another client.

How to reset your second factor if you lose it

You can reset the second factors if you have noted down your personal recovery code. You can view and also update your recovery code in Settings -> Login.

If you have lost your second factor, click on More -> Lost account access on the login page. There you will have to enter your recovery code as well as your password to delete all your second factors.

### Mi történik, ha elfelejtem a jelszavam? Vissza tudják állítani?

Semmilyen módon nem férünk hozzá a jelszavához. Nem tudjuk helyreállítani a jelszavát. Jegyezze fel a jelszavát és tárolja biztos helyen.

Ügyeljen arra, hogy a megfelelő felhasználó nevet és a megfelelő domain végződést (.de vagy .com) használja.

További alkalmazotti fiókok jelszavait a Tutanota Prémiumban a rendszergazda vissza tudja állítani. Mindegyik rendszergazda vissza tudja állítani a többi felhasználó és rendszergazda jelszavát. Ha biztos akar lenni abban, hogy soha nem veszíti el a hozzáférést a Prémium fiókjához, akkor a legjobb ha legalább két rendszergazdája van.

Saját domainek hozzáadása

If you own one or more domain names that you want to use with Tutanota, you can add these domains to your Tutanota Premium or Pro account. Afterwards you can add email aliases and additional user accounts for your family or company with this domain.

To use your own domain, a Tutanota Premium account is required. You can upgrade your existing, free Tutanota account by clicking on "Premium" in the top menu. If you don't have a Tutanota account, you can register here.

After upgrading you are the admin of your Tutanota Premium account. An additional input field will appear under 'Settings' -> 'Global settings' -> 'Custom email domain' where you need to enter your domain. Activate it by confirming the activation button.

This activation process is only successful if you have configured your MX and SPF records for your domain correctly. The MX record is necessary to relay emails for your domain to the Tutanota servers. The SPF record marks the Tutanota server as valid sender of emails from your domain. You need to configure the following DNS records in the settings of your domain name provider:

MX mail.tutanota.de
TXT v=spf1 include:spf.tutanota.de -all

Depending on your domain hoster, it could also look like this:
HOST NAME:
@ mail.tutanota.de
HOST NAME IP ADDRESS / URL RECORD TYPE
@ v=spf1 include:spf.tutanota.de -all TXT Record

Please note that changes to your DNS records are not immediately available, but can take a few hours to become active. You can check your DNS settings here.

After you have successfully activated your domain, you can add an email alias or create a user under 'Settings' -> 'User management'.

What do I do if activation fails?

Please verify your DNS SOA entry if the activation of your custom domain still fails. We use the SOA entry for detecting your main DNS server. Therefore, the SOA entry must point to a valid name server.

Hogy lehet a Tutanotát egy szervezet vagy cég részére egyéni domain névvel használni?
  1. Regisztráljon egy ingyenes fiókot https://app.tutanota.com/#register Ez lesz a kezdeti rendszergazda fiókja. Amikor hozzáadott további fiókokat a kezdeti rendszergazda fiókjához, megjelölheti mindet - vagy csak néhányat - rendszergazda fiókként. A rendszergazda fiók(ok) kezelhetik az összes általános beállítást és a felhasználói fiókokat, pl.: visszaállíthatják a jelszavukat. Mivel mi a Tutanotánál nem tudjuk visszaállítani a jelszavakat, javasoljuk, hogy legalább két rendszergazda legyen. Ily módon vissza tudják állítani egymás jelszavát ha elveszítik az egyiket.
  2. Váltsa a fiókját Prémiumra amikor böngészőt használ (a felső menüben lévő gomb).
  3. Adja meg a domainját a "Beállítások" -> "Kiterjesztések" menüpontban. Itt arra is talál utasításokat, hogy hogyan állítsa be az MX DNS bejegyzéseit, hogy a bejövő SMTP e-mailjeit a Tutanota e-mail szervereire irányítsa.
  4. Adja hozzá a fiókokat (postaládákat) a domainjához a "Beállítások" -> "Felhasználók kezelése" menüpontban. Ha sok felhasználója van, akkor importálhat egy CSV fájlt, mely tartalmazza a felhasználói neveket, e-mail címeket és választhatóan a felhasználói jelszavakat. Ez hasznos az összes felhasználói fiók egy lépésben történő automatikus létrehozásához.
  5. Adja meg a jelszavakat a felhasználóknak, hogy be tudjanak jelentkezni a postaládájukba.

Ezen továbbmenően talál egy leírást a Tutanota használatához itt: https://tutanota.com/howto

Mikor van szükségem titkosított levelekre?

A következő példák bemutatják hogy kerülnek titkosításra a küldött és kapott e-mailek a Tutanotában. Alice regisztrált a Tutanotán, Bob lehet, hogy regisztrált a Tutanotán vagy egy külső címzettnél és Carol nem regisztrált a Tutanotán. Mindegyik esetben mindegyik e-mail (beleértve a mellékleteket) titkosítva a Tutanota szerverein van tárolva. A végponti titkosítástól függetlenül, az adatátvitel a kliens és a Tutanota szerverek között SSL és DANE segítségével van titkosítva.

Végponti titkosítással ellátott e-mailek küldése és fogadása
Az e-mail Alice kliensén kerül titkosításra, titkosítottan van tárolva a szerveren és csak Alice vagy Bob tudja visszafejteni.

Végponti titkosítással ellátott e-mailek küldése és fogadása

Nem bizalmas e-mailek küldése
Az e-mail SMTP-n keresztül kerül elküldésre a címzettnek. Az elküldött e-mail titkosításra kerül Alice számára a szerveren, majd elmentésre kerül.

Nem bizalmas e-mailek küldése

Nem bizalmas e-mailek fogadása
Amikor az SMTP-n keresztül érkező e-mailt a Tutanota szerver fogadja, az titkosításra kerül Alice részére, majd tárolásra a szerveren.

Nem bizalmas e-mailek fogadása

Menüelemek

2.1 Főmenü: E-mailek és Mappák

A böngészőablak szélességétől függően a Tutanota a mappák listáját, a levelek listáját és a kiválasztott e-mailt jeleníti meg.

Levelezési mappák

  • Mappák hozzáadásához kattintson a pluszjelre a mappanézetben. A felugró ablakba írhatja be az új mappa nevét. A mappák ábécé-sorrendbe rendezve jelennek meg "Az Ön mappái" alatt. Annyi mappát hozhat létre, ahányra csak szüksége van.
  • A mappa szerkesztéséhez kattintson rá, majd kattintson a három pontot ábrázoló szimbólumra a mappa mellett. Itt átnevezheti vagy törölheti az adott mappát.
  • Figyelem: a mappa törlésekor a tartalma azonnal és véglegesen törlődik. Bizonyosodjon meg, hogy a megfelelő mappát választotta ki, mielőtt törölné.
  • Amikor a "Kuka" vagy a "Spam" mappában van, rákattinthat a "mappa ürítése" szimbólumra, ekkor minden e-mail véglegesen törlődik. A végleges törlés azt jelenti, hogy ezek a levelek többé nem állíthatók vissza, sem a felhasználó által, sem általunk, ugyanis a szervereinkről is törlődnek.
  • Spam mappa: a Tutanota automatikusan ebbe a mappába helyezi a gyanús leveleket. Ha innen töröl egy levelet, nem helyeződik át a Kukába, hanem véglegesen törlődik.
Multi-select, drag & drop, mark unread of mails

Multi select

  • You can use multi-select on desktop (press Shift or Ctrl while selecting and deselecting specific mails) and mobile (activated by a long press).
  • You can move all selected mails with drag & drop to any folder.
  • You can click the symbols displayed to the right: 'Move', 'Delete', or the three dots. When you click the three dots, you can choose one of the following options: 'Mark unread', 'Mark read' or 'Export'.
  • In the Tutanota app you can move a mail left, then it goes to Trash. If you move a mail right, it goes to Archive.
Levélkezelés

Mail menu items

When you select an email, these options show up to its top.

  • For writing a new email, simply click the red pen symbol in the down right corner. Shortcut: Click N.
  • The top email menu has the following options:

    • Arrow left = reply - Shortcut: Click R.
    • Double arrow left = reply all - Shortcut: Click ⇧ + R.
    • Arrow right = forward
    • Folders symbol = Move this email to a folder. When you click this symbol, a folder list opens where you can choose a folder to move the email to. You can also move a mail with drag & drop in a browser or with sliding left and right in the apps.
    • Delete symbol = The email is moved to Trash.
    • Three dot symbol = You can mark the email unread or export it.
  • If you want to print an email as pdf, you can use the browser function for printing.

Sender

  • In an opened email, you can click the sender. A pop-up opens where you can show and edit this contact in your address book.
  • You can also click on 'Add inbox rule' (Premium feature) or 'Add spam rule' so that future mails from this contact are automatically moved to a specific folder.

Add rule

  • As a Premium user you can also click 'Add rule' to send all new emails from this sender to a particular folder. Find more details on 'Inbox rules' under section 'Email'.

Sending of emails

Write a mail

Condensed email window.

  • Click on the red pen symbol in the down right corner to compose a new email.
  • When you enter an email address into the 'To'-field, Tutanota shows you the preview of matching email addresses from your address book. You can hit 'Enter' to choose the first email address shown or you can keep on typing.
  • Once you have entered an email address in the 'To'-field, the 'Confidential'-button appears in the 'Subject' line. Click on it to send this mail not end-to-end encrypted. You may also switch the default to encrypted/not-encrypted here in your Settings→ 'Default delivery'. Emails to other Tutanota users are always end-to-end encrypted; there is no option to disable this.
  • Below the recipient's email address of an encrypted mail, you enter the 'Password' for the recipient, which you need to share with your recipient via a different channel.
  • Attach files by clicking on the file symbol in the subject line or by using drag & drop.
  • Write your email like you are used to from other webmail services. When you click 'Send', Tutanota automatically encrypts subject, body and attachments for you.

Writing an email

Enlarged email window.

  • Click on 'Show' in the 'To' field to enlarge/reduce the options shown. After enlarging it, you can enter Cc- and Bcc-recipients.
  • If you have added an alias in 'Settings', you can also change the email address you want to send from by clicking on the pen symbol next to the 'Sender' email address. You can change the default sender here in your Settings→ 'Default sender'. This makes your alias the default sender, the Tutanota address will still remain the main account address (name in tab) which can't be changed.
  • External recipients of an end-to-end encrypted email receive a notification mail from your Tutanota email address. You can choose the language of this notification email by clicking on the pen symbol on the right (in this screenshot: English is chosen).
Titkosítatlan levelek küldése alapértelmezetten

Menjen a "Beállítások" -> "Email" menüpontba. Itt kiválaszthatja, hogy a külső címzetteknek küldött levelek titkosítva legyenek (négyzet bejelölve) vagy rá kelljen kattintani a zár jelre e-mail írásakor a titkosításhoz (négyzet nem bejelölve = alapértelmezés szerint nem titkosított). A más Tutanota felhasználóknak küldött e-mailek mindig titkosítottak.

Titkosított levél külső címzettnek

Amikor külső címzettnek küld titkosított e-mailt, meg kell adnia egy jelszót az e-mail megírásakor.

E-mail írása

Ezután a jelszó automatikusan mentésre kerül a névjeggyel együtt az Ön Tutanota fiókjának címjegyzékébe. Amikor legközelebb e-mailt ír ugyanennek a címzettnek, elég az e-mail címét megadnia és a Tutanota automatikusan beírja a jelszót. A jelszót egy más csatornán keresztül kell megadni a címzettnek.

A külső címzett

  • kap egy értesítő e-mailt a Tutanota oldalára mutató linkkel (egy böngészőablak nyílik meg),
  • beírja az előre megbeszélt jelszót
  • elolvashatja az automatikusan dekódolt e-mailt, titkosítva válaszolhat, illetve minden üzenetet exportálhat és egy helyi meghajtón tárolhatja őket.

Figyelem: Az értesítő e-mailben elküldött link tartalmazza a szükséges sózást, amihez szükség van a titkosítás jelszóval történő feloldására. Ezáltal ha valaki megpróbál hozzáférni titkosított leveleihez, szüksége van a pontos linkre és a jelszóra is. (A korábbi linkek inaktíválódnak, amint egy újabb e-mailt küld ugyanarra a címre.)

Alias email cím hozzáadása

Go here in your mailbox→ 'Email aliases': Click on 'Show Email Aliases'. Click on the plus symbol to add aliases. A pop-up opens where you can type the alias you want to add. Click on the three-dot button to choose the domain for your alias. This can be any of the Tutanota domains or of your own domains that you have added to your Tutanota account.

Please note: Aliases with a Tutanota domain can only be disabled, but not removed. Deactivated aliases must remain linked to your account in case you want to activate them again in the future. When you are using your own domain with Tutanota, you can delete aliases with your own domain and create new ones.

You can change the default sending address to your own domain alias (or any other alias) by changing the default sender here in your mailbox→ 'Default Sender'. This will make your alias the default sender. However, the main address of your Tutanota account (name in tab) will remain unchanged.

Hogyan tudom beállítani a spam szűrési szabályokat (spam tiltólista és engedélylista beállítása)?

A spam szűrése a Tutanotánál több fázisban történik. A beérkező nem titkosított SMTP e-mailek esetén az e-mailek összevetésre kerülnek DNS tiltólistákkal. A második fázisban tartalomellenőrzést hajtunk végre az e-maileken és megjelöljük őket spamként vagy nem spamként. Azok az e-mailek, amelyek spam megjelölést kaptak, a postaláda spam mappájába kerülnek. A harmadik fázisban a felhasználó által meghatározott listák alapján végzünk szűrést. Ezek a listák lehetővé teszik, hogy az e-maileket spamként (tiltólista) vagy egyértelműként nem spamként (engedélylista) osztályozzuk. Az ellenőrzés minden beérkező e-mailre vonatkozik és a rendszergazda által állítható. A szabályok minden felhasználói fiókra érvényesek.

Tutanota fiók rendszergazdájaként lehetőség van az e-mail címek listájának beállítására a "Beállítások" -> "Spam-szabályok" menüpontban. E-mail címeket vagy domain neveket rendelhet az alábbi szabályok egyikékéhez.

  • Nem spam - Az ettől a küldőtől származó e-mailek mindig a bejövő e-mailek közé kerülnek.
  • Mindig spam - Az ettől a küldőtől származó e-mailek mindig a spam mappába kerülnek.
  • Elvetés - Az ettől a küldőtől származó e-mailek mindig csendben törlésre kerülnek. A küldő nem kap semmilyen információt.

A "Nem spam" szabályok prioritást élveznek a "Mindig spam" szabályokkal szemben és az "Elvetés" szabályoknak a legalacsonyabb a prioritásuk. Lehetséges e-mail címek helyett domain nevekre vonatkozó szabályokat is létrehozni. A domain nevekre vonatkozó szabályok alacsonyabb prioritással rendelkeznek mint az e-mail címekre vonatkozó szabályok.

A domain nevekre vonatkozó szabályok korlátozottak. Nem lehet "Mindig spam" és "Elvetés" szabályt rendelni Tutanota domain nevekhez, illetve saját egyéni domain nevekhez.

Kapcsolatok

Felhasználói beállítások

Bejelentkezés

Login

'Login' shows you several info items about your Tutanota account.

  • 'Login credentials': You can check your email address and your password. When clicking on the pen symbol next to 'Password', you can change your current password to a new one. Please write it down somewhere safe as we can't reset passwords.
  • 'Second factor authentication': Click the plus symbol to the right to add a second factor. Tutanota supports U2F and TOTP for 2FA. Once added all second factors are displayed here. You can delete them by clicking the cross symbol next to each added key.
  • Activate session handling to see who has accessed your Tutanota account. This information is stored encrypted and automatically deleted after one week.
  • 'Active sessions': This shows you the IP address currently being logged in to your account. We only store client and IP addresses encrypted so no one but yourself can access this information. Here you can remotely close sessions, for instance when you have lost your mobile phone and you are still logged in on your phone.
  • 'Closed sessions': Click on 'Show' to see from where you have logged into your account recently. This lets you check whether someone else tried to access your Tutanota account.
Minden beállításai lehetőség az email-ekre vonatkozóan

'alapértelmezett küldő': Minden email amit küldesz, ezzel az email címmel lesz elküldve. Amennyiben vannak alias-ok hozzáadva a fiókodhoz, meg tudod változtatni a küldő címét ha a toll szimbólumra kattintasz. Minden esetben amikor email-t írsz, meg tudod változtatni. 'Küldő neve': Ez a név lesz megjelenítve az elküldött email-ekben. Meg tudod változtatni ha a toll szimbólumra kattintasz.
'Email aláírás': Az 'alapértelmezett' aláírást tudod használni email küldéskor, vagy a toll szimbólumra kattintva meg tudod határozni a saját aláírásodat, vagy aláírás nélkül is tudod használni. 'Alapértelmezett küldés':

Admin-beállítások

2.3.3. Felhasználók kezelése

User management

In 'User management' you can manage your account details. If you are using Tutanota Premium, you can also add and manage additional users.

2.3.3.1 Új felhasználó létrehozása
  • Click the plus symbol in the down right corner. A pop-up opens where you can enter the 'Name' of the user, his 'Email address' and a 'New password' for logging in.
  • Please note: Each user gets their own mailbox and login so each user costs extra. If you simply want to add another email address, you can also add it as an alias which is already included in the Premium package.
Meglévő felhasználó kezelése
  • Click the user you want to manage to see all available 'User settings'.
  • Click the adequate pen symbol to change the 'Sender name', the 'Password', the 'Global admin' status (Yes/No), 'Administrated by' (Global admin/Local admin), and the 'Status' of this user (Activated/Deactivated).
  • Global admins can access the user management and change the passwords of users that they have added to their Premium account. Local admins see only the users that they have been assigned to administrate. They can manage these users, including changing their passwords. Changing of passwords only works within one Premium account. We at Tutanota have no access and cannot reset passwords.

User management

  • 'Second factor authentication': Click the plus symbol to the right to add a second factor for this user. Tutanota supports U2F and
    TOTP for 2FA
    . Once added all second factors are displayed here. You can delete them by clicking the cross symbol next to each added key.
  • 'Groups': Click on the plus symbol to add this user to a group. Refer to 'Groups: Local admin' to learn how to set up a group.
  • 'Contact forms': Click on the plus symbol to add this user to a contact form. Refer to 'Contact forms' to learn how to set up a contact form.
  • 'Email aliases': Click on 'Show Email Aliases' to add alias email addresses or activate/deactivate existing aliases. Please note: Aliases with a Tutanota domain can only be disabled, but not deleted. When you are using your own domain with Tutanota, you can delete aliases with your own domain and add new ones.
  • 'Notifications': Click on 'Show' and you will see all email addresses and the IDs of mobile devices (via the Tutanota app) that receive push notifications about new mails received in the mailbox of this user. You can delete an entry if you do not wish to receive notifications to a particular email address or mobile device anymore.
Globális beállítások

Global settings

  • 'Spam rules': Click on 'Show' to show all defined spam rules. Click the plus symbol to add rules. You have the option between 'No spam', 'Always spam' or 'Discard' depending on a specified email address or domain name. Please find more details on the configuration of spam blacklists and whitelists in our FAQ.
  • 'Custom email domains': Click on 'Show' to show all added custom domains. Click the plus symbol to add your custom domains. You can add as many domains as you need. Details on using custom domains with Tutanota in our FAQ. Next to each custom domain is a three dot symbol. When you click it, you can 'Set a catch all mailbox' or 'Delete' this domain. If you select 'Set a catch all mailbox', you have to choose which email address catch-all mails should go to. This is usually your main admin, but can be any user that you have added to your Premium account. All emails that are being sent to your own domain that do not match any existing email address will be delivered to the catch-all mailbox.
  • 'Security': By Clicking the pen symbol, you can force your users to change their password after an administrator has reset the password. Please note: Only administrators of Premium accounts can reset passwords of their own users, e.g. all users of a custom domain. Tutanota as the mail service provider cannot reset your passwords for security reasons.
  • 'Audit log': This log is only visible to admins of Tutanota Premium accounts. It contains important administrative actions, e.g. if you have added a second factor to one of your user accounts, or if you have changed the password of one of your user accounts.
Átcímkézés

Whitelabel

  • Click on the pen symbol to activate whitelabel (€2 per user/per month). When you order the whitelabel feature, you can activate the Tutanota login at your own domain (a subdomain), change the look of Tutanota according to your needs (e.g. Corporate Identity) and create secure contact forms for your clients.

  • 'Whitelabel domain': Click the pen symbol to activate the whitelabel feature for your own domain. A pop-up shows up where you have to enter the following information (shown in the screenshot):

Activate whitelabel

  • Choose a subdomain of your own domain, at which you would like to reach the Tutanota login. This must be a subdomain, a main domain is technically not allowed. Set the CNAME DNS entry for that domain to point to login.tutanota.com. Keep in mind that the DNS changes may take a while until propagated.
    • Upload your domain's SSL certificate chain and
    • your domain's private key to enable the Tutanota login at your domain. Both must be provided in PEM format (base64 coded).
    • 'Custom logo': Click the pen symbol to upload your logo. It will be shown in the top left corner (38x280 pixel) when you load Tutanota at your own domain.

Custom colors

  • 'Custom colors': Click the pen symbol to set the colors according to your own corporate design. If you don't set a color, the default color from the Tutanota style sheet will be taken.
  • 'Custom meta tags': Click the pen symbol to enter a meta tag.
  • Now you can open your custom domain in your browser and see the Tutanota login with your own logo and own colors.
Átcímkézés: hogyan állíthatja be a Tutanota felületét a saját domainjén, a színek testreszabásával és logója megjelenítésével?

When you order the whitelabel upgrade for your Premium account you can activate the Tutanota login on your own domain (a sub-domain), change the look of Tutanota according to your needs (e.g. corporate identity) and create contact forms for your clients. If you send confidential messages to external recipients, those recipients are also directed to your whitelabel domain.

Complete list of possible customizations:

  • Set custom logo (displayed on your whitelabel domain instead of the Tutanota logo).
  • Set custom colors (displayed on your whitelabel domain).
  • Set custom meta tags for the Tutanota app on your whitelabel domain, like title and social media texts.
  • Set a custom imprint link (displayed in the "More" menu on the login page of your whitelabel domain instead of the Tutanota imprint link).
  • Set a custom notification email text for external recipients (coming soon).

Preconditions for applying the whitelabel feature:

  • You need your custom whitelabel domain. This must be a subdomain. A main domain is technically not allowed. It is also not allowed to add an email domain as whitelabel domain.
  • You need a valid SSL certificate for your whitelabel domain and you need to make sure to update it in Tutanota before it expires.

This is how you can setup your whitelabel domain:

  1. Choose a subdomain of your own domain, at which you would like to reach the Tutanota login.
  2. Set the CNAME DNS entry for that domain to point to login.tutanota.com. Keep in mind that the DNS changes may take a while until propagated.
  3. Enable the Tutanota login at your domain by uploading your domain's SSL certificate chain and private key here in your Tutanota Settings - Whitelabel. Both must be provided in PEM format (base64 coded). The private key file content must start with the line "-----BEGIN RSA PRIVATE KEY-----" or "-----BEGIN PRIVATE KEY-----". The certificate file content must start with the line "-----BEGIN CERTIFICATE-----". In order to create a certificate chain from individual certificates create a file in a text editor. Then first copy your domain's certificate into that file and below that certificate any intermediate certificate or certificate bundle that was provided to you in addition to you certificate file. Your certificate chain file might then look like this:

    -----BEGIN CERTIFICATE-----
    (Your SSL certificate, e.g. from your_domain_name.crt)
    -----END CERTIFICATE-----
    -----BEGIN CERTIFICATE-----
    (Your intermediate SSL certificate, e.g. from intermediate.crt)
    -----END CERTIFICATE-----

  4. Optionally upload your custom logo to be shown when you load Tutanota at your own domain.

  5. Optionally configure your custom colors to be used in Tutanota when you load Tutanota at your own domain.

Now you should be able to open your custom domain in your browser and see the Tutanota login with your own logo and own colors. Additionally you may now order and setup contact forms ("Settings" -> "Contact forms") which allows you to be contacted confidentially.

Please note that your whitelabel customizations will not be visible in the mobile apps.

Kapcsolati űrlap

Új névjegyűrlap létrehozása

Adminisztrátor beállítása felhasználók és a névjegyek kezeléséhez
  • The global admin can create a local admin group to add as well as manage administrators of users and contact forms. Please refer to 'Create a local admin group' for details.
  • The user who creates another user or contact form becomes the administrator of the created entity. More precisely, the admin group in which the user is member will become the admin of the entity. If the user is a global admin, then the entity is administrated by the global admins. If the user is a local admin (i.e. member of a local admin group), then that local admin group becomes the admin.
  • The global admin can change the administrator of a user by selecting a local admin group under 'Administrated by'.
  • Local administrators only see those users and contact forms that they administrate.
  • Even if an entity is administrated by a local admin group, the global admins can still administrate the entity.
  • A contact form is always administrated by the administrator of its receiving mailbox. So if a global admin changes the receiving mailbox of a contact form, the admin of this user mailbox becomes the administrator of the contact form.
Előfizetés: Használjon extra funkciókat Tutanota email-fiókjával

Subscription

  • Click on 'Upgrade' to upgrade your free Tutanota account to Premium or Pro. Look at the screenshot below to view the upgrading process.

Once upgraded you can add 'Extensions':

  • Please note: When you want to downgrade back to the free version, you have to disable all these extensions as they are only available to paying Tutanota users. This means, for example, that all your aliases must be deactivated. They will still be linked to your account so that you can reactivate them when you upgrade again at a later stage.
  • 'User accounts': You can manage your current user by clicking on the pen symbol or you can add more users to your account by clicking on the plus symbol.
  • 'Storage capacity': Click on the pen symbol to add another storage package to your account.
  • 'Email aliases': Click on the pen symbol to add another alias package.
  • 'Groups': Click on the plus symbol to add a local admin. Refer to 'Local admin' to learn how to set up a group.
  • 'Whitelabel': Click on the pen symbol to add the whitelabel feature to your account. This allows you to customize your account: login via your website, add custom logos & colors.
  • 'Contact forms': After adding whitelabel, you can also add a contact form to your website. This allows visitors of your website to directly get in touch with you via Tutanota's end-to-end encrypted contact form.
  • 'Delete Account': Here you can delete the account. Your email address and aliases will be deleted and can't be reactivated. If you want to use your Tutanota email addresses in another account, it is important to enter the 'Take over email address' here. Then you can add the deleted email addresses to the stated Tutanota take over email account.
  • Downgrade back to Free: You can unsubscribe from Premium here. Next to 'Subscription', click the pen icon and select the Free plan.

Upgrade

  • Choose whether you are using Tutanota for 'Private' use or for 'Business' use. This differentiation is necessary for tax regulations.
  • Choose whether you want to pay 'Yearly' or 'Monthly'. When you choose 'Yearly', you get two months for free.
  • Click on 'Select' of the package you want to upgrade to. This takes you to the payment procedure.

Payment

  • Choose your payment method: Credit card or PayPal. Note: When choosing Tutanota for Business, you can also pay via invoice. The invoice will be sent to your Tutanota account and must be paid within two weeks time. In case of no payment being made, two reminders will be sent before the account is closed.
  • Enter you payment details.
  • Choose your country of residence.
  • Click 'Next'.

Confirm

  • Once all payment data is entered, a booking summary will be shown.
  • Check the summary and click 'Buy' to complete your order.

Helyi admin-fiók kezelése

Helyi admin-csoport létrehozása

Local admin

  • Click the plus symbol in the down right corner. A pop-up shows up. The group type can be chosen as 'local admin'. Choose 'Local admin' if you want one of your users (e.g. a project manager) to administrate all users working on this particular project. Set a name for this group. Click OK. You have created a local admin group. Refer to 'Manage an existing local admin' to find out how to add users to this group.
Létező adminisztrátori csoport kezelése

Local admin

  • Click the local admin you want to manage. To the right you have several options to manage this group:
    • 'Name': Click the pen symbol to change the name of the group.
    • 'Administrated by': Local admin groups have to be administrated by a Global admin.
    • 'Status': Click the pen symbol to activate/deactivate this group.
    • 'Group members': Click the plus symbol to add as many group members as you like. This should be at least one as the Group member is the local admin of all added administrated groups/users.
    • 'Administrated groups': This list contains all users administrated by the local admin(s) added under 'Group members'.
    • Log in with the group member account (here: Bob) to see all Setting options of the local admin.
Bejelentkezés helyi adminisztrátori fiókkal

Manage users

Local admin

  • Go to Settings → User management. You can see all users that this local admin administrates. Please refer to section 'Manage an existing user' to see all available administrative options.

Manage groups

Local admin group

  • Go to here in Settings .
  • Click the local admin you want to manage.
  • Manage a local admin: To the right you have several options to manage this local admin. The local admin has less options compared to the global admin who originally set up this group. You can see this by comparing the local admin options with 'Manage an existing local admin' (global admin options).
    • 'Name': Click the pen symbol to change the name of the group.
    • 'Status': Click the pen symbol to activate/deactivate this group.
    • 'Group members': Click the plus symbol to add as many group members as you like. This should be at least one as the Group member is the local admin of all added administrated groups.
    • 'Administrated groups': This list contains all users administrated by the local admin added under 'Group members'. The local admin cannot add anything here.

Desktop Clients

How do I install the Tutanota desktop client?

Windows: Double-click on the Tutanota app and follow the instructions on your computer.

Mac: Move the installer inside the directory you would like the app to be located in and double click it to extract.

Linux: After download, right click the AppImage and give it execute permission. Alternatively, run chmod +x tutanota-desktop-linux.AppImage from a terminal window. Now you can run the App like any other executable, no further installation required. You may want to let it integrate itself with your desktop and app launcher.

How do I register the desktop client as the default email app?

Windows: Go to Settings -> Desktop -> set "Default Email Handler" to "Registered". Then hit the windows key, type "default" and choose "Default App Settings". In the settings window, choose "Tutanota Desktop" in the email row.

Mac: Go to the Settings -> Desktop -> set "Default email handler" to "Registered".

Linux: This depends on your distribution. Please refer to the relevant documentation. Useful keywords are mailto handler, protocol handler

On all platforms, you may have to tell applications like your internet browser to use the system default mail app.

How do I verify the signature of the desktop client?

The Tutanota desktop applications for Linux, Windows, and Mac OS are signed. The signatures make sure that the desktop clients as well as any updates come directly from us and have not been tampered with. Upon every update, the desktop client automatically checks that the signature is valid.

You can verify the authenticity of your manually downloaded installer with the openssl utility yourself as well. It should be installed on most Linux and Mac systems, but needs to be added to Windows, you can get OpenSSL via this link.

The installer signatures are provided as separate files:

For further details, please refer to GitHub, lines 12 to 21.

How do I uninstall the desktop client?

Windows: Hit the windows key, type "apps", choose the entry "Apps & Features". In the settings window, search for "Tutanota Desktop". Click it and then click the "Uninstall" Button.

Mac: Move the file you extracted during installation and that you used to start Tutanota Desktop to the trash. To remove the app cache as well, you need to delete the directory ~/Library/Application Support/tutanota-desktop/, for example via the terminal:

cd "~/Library/Application Support/"
rm -r ./tutanota-desktop

Linux:

  • Delete the AppImage, then delete the file ~/.local/share/applications/appimagekit-tutanota-desktop.desktop and the directory ~/.config/tutanota-desktop/ if they're present.

  • If you want to remove the icons, too, open a terminal window and type

    cd ~/.local/share/icons/hicolor/
    ls **/*/appimagekit-tutanota-desktop.png
    
  • Make sure the output only lists tutanota-desktop image files, then type

    rm **/*/appimagekit-tutanota-desktop.png