Get in touch with us.

If you are a Premium user please send your request directly from Tutanota (support button in the top menu). Otherwise please select your request:





You can find answers to Tutanota questions in our FAQ, How-To and in our Reddit forum. If you do not find the answer there, please get a Reddit account and post your question there.

You can see the planning status and vote for your requested feature here.

There is an error in an older version of the android system web view. Please upgrade the android system web view to the latest version.

More information about this error can be found here.

Here you get all infos.

Please send us an mail to hello@tutao.de and tell us your Tutanota account's mail address.

The number of mails you can send with a Free account is limited. Additionally we may reduce the number of allowed mails if we detect sent spam. Premium accounts do not have this restriction.

Sometimes we have to block the registration for specific clients to avoid abuse. Please try again later.

Please check if this bug is already reported in our Reddit forum. If you do not find it there, please get a Reddit account and post a detailed bug report. Answer at least the following questions:

  • What happens if this bug occurs?
  • Which steps do you have to execute to reproduce it?
  • In which environment does it occur (which desktop browser or mobile app and which operating system version)?
We will write a response and possibly ask for more information.

Please send an mail with the requested information to hello@tutao.de.

Please send an mail with your request to hello@tutao.de.

Hanover

Tutao GmbH
Hanomaghof 2
30449 Hanover

Phone: +49 511 202801-0
Fax: +49 511 202801-19

Email: hello@tutao.de
Please note: Support requests to this email address will be ignored.
Please use the form above for support requests.

Our location in Hanover is in "Halle 96" in Linden. You can reach our offices via the Hanomagstraße.

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About Tutanota

Tutanota is the world’s first end-to-end encrypted mail service that encrypts the entire mailbox. Started before the Snowden leaks in 2011, Tutanota now has over two million users. With its unique open source technology Tutanota fights for privacy and freedom of speech online, allowing everybody including NGOs, journalists and activists to send encrypted emails on desktop and mobile. In addition, Tutanota’s affordable business version enables companies and organisations of all sizes to easily secure their email communication.

The following information is provided according to the German laws (§ 5 Telemediengesetz (TMG) and § 55 Staatsvertrag über Rundfunk und Telemedien (RStV)):

Company domiciled in: Hanover, represented by: Arne Möhle and Matthias Pfau
Responsible in accordance to § 55 RStV: Arne Möhle, Matthias Pfau. Address see above.
Court of registration: District court Hanover, Registration number: HRB 208014
VAT identification number: DE280903265